Facilitation

Changes must be managed in order to achieve the desired effect. If you are responsible for managing change processes and ensuring thatthe changes do in fact happen, facilitation is one of the answers. In Facilitation, professional facilitators generously share their years of work experience, methods, tools together with big and small tips and tricks, which can enhance the toolbox of trained and untrained facilitators. The book discusses how to create dynamic meetings, workshops and processes in which the participants take ownership of the solution, maintain high energy, while achieving the desired results .The book provides you with a large toolbox that covers planning, execution and implementation of workshop design and results plus makes a difference for managers, employees and organisations. Facilitation is about achieving results by involving the human resources of the organisation and creating meaning, energy and stronger relationships between people. ContentsPrefaceIntroduction Part I FacilitationChapter 1 Facilitation is about creating results and ownership through involvementChapter 2 Involvement and ownership Part II Before – design of the processChapter 3 Solid design of processes using the ‘Design Star‘Chapter 4 Purpose – centre and arms of the StarChapter 5 Participants – the ‘co-workers’ in your processChapter 6 Environment – creating the right physical and psychological context for your processChapter 7 Form – methods and processes to develop the scriptChapter 8 Always take time to manage expectations of roles during the processChapter 9 From Design Star to programme and scriptChapter 10 The facilitatorChapter 11 The taskChapter 12 GroupPart IV AfterChapter 13 AFTER: Implementation and influencing behaviourChapter 14 Giving and receiving feedback in the role of facilitator Part V Large-scale facilitationChapter 15 Large-scale facilitation – facilitation of processes involving many peoplePart VI Virtual facilitationChapter 16 Virtual facilitation – when the participants cannot meet physicallyConclusionBibliographyAppendix